There are no upfront costs. And if we don’t collect, you owe us nothing. When we do collect, the fees are as follows:
35% of the amount collected on accounts under 1 year in age.
45% of the amount collected on accounts over 1 year in age.
50% when it becomes necessary to employ legal remedies.

Go to the PLACE AN ACCOUNT FOR COLLECTION NOW page. On this page, you will need to do the following:
Print out, complete and fax the NEW CLIENT COLLECTION AGREEMENT to 619-858-0339.
Complete the Account Submission Form and click “Submit For Collection” button.
That’s it. We’ll get on the account right away to get you your money.

Not all claims are collectible right away as some debtors may skip, file bankruptcy, become deceased or just refuse to pay.  The age of the debt also plays a part in how long it may take to collect anything, if the debt is old and/or the debtor requires backup paperwork that can prolong any collections.

We are very tactful in our collection process. We never harass the debtors so you can maintain a business relationship with them. Our process is thorough and professional.

If the debtor disputes the debt, we will provide them with any documentation you can provide us to prove the validity of the debt.  If the debtor refuses to pay, we may suggest legal action.

This is where we specialize. We always keep a doctor on staff to help collect healthcare accounts. This way when debtors complain about the service provided, we are well versed in what procedure was performed and can quickly handle the debtors’ objection. This is a HUGE advantage for our clients.

We do not have a minimum dollar amount on claims placed with us.  No claim is too big or too small for FastBiz Collection Agency.

Yes, the older a debt is, the harder it is to collect. That is why you want to submit a past due account for collections as soon as possible.

Yes. Fax, email, or mail us a copy of the front of the check.

No, we cannot guarantee payment, but will try our best to get your money for you and we are very experienced at it. And remember, if we don’t collect, it costs you nothing.

Yes, you can send them in a spreadsheet format and attach them to an email to us at fastbiz@dslextreme.com.  You can also mail or fax it to us at 619-858-0339.

No, we do not charge an annual or monthly fee.

A percentage of the debt collected.  We don’t charge if nothing is collected.  We will also sometimes purchase debts in bulk outright from clients.

We would need a copy of a contract if you have one, an invoice or statement that has the amount owed, and the debtor contact information on it, such as address, phone, work phone, email, anything you have. Please also circle the total amount of money owed by the client.

Once you place an account with us, we send an initial collection letter to the debtor letting them know the account has been placed with us, who the creditor is (you) and how much is owed.  By law we must also let them know that they have 30 days to dispute the debt or request verification.  We wait a few days to be sure they have received this letter, and then we begin to call them.  We cannot demand payment in full or report the debt to the credit bureaus within this 30-day period.  We make 2-3 calls and send out 2 letters in this time frame.  After 30 days, if there has not been a payment or response, we send a demand for payment.  Phone calls and mailing become more frequent. We may at that time pursue legal action.

The most important requirement we have is that you report to us if a debtor pays you directly.  It is illegal for us to try to continue to collect once they have paid either you or us.  Also, once you place the account with us, you must stop all in-house collection activity, cease sending monthly statements and discontinue the accrual of any interest.